Return Policy

1. Overview

Thank you for shopping at Bunaham Clothing Co. We want to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

2. Returns

  • Eligibility:** To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
  • Timeframe:** You have 5 days from the date of delivery to initiate a return.
  • How to Initiate a Return:** Please contact our customer service team at help@bunaham.com to initiate the return process. Include your order number, the item(s) you wish to return, and the reason for the return.

3. Refunds

  • Processing Time:** Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 business days.
  • Refund Method:** Refunds will be issued to the original payment method used for the purchase.

4. Exchanges

We do not offer direct exchanges. If you need a different size, color, or item, please return the original item and place a new order.

5. Shipping Costs

  • Return Shipping:** Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
  • Original Shipping:** Original shipping costs are non-refundable.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at help@bunaham.com with photos of the damaged or defective product. We will arrange for a replacement or issue a refund.

7. Final Sale Items

Certain items marked as “final sale” cannot be returned or exchanged.

8. Cancellations

Orders cannot be canceled once they have been shipped. Please review your order carefully before completing the purchase.

9. Contact Us

If you have any questions about our return policy, please contact us at help@bunaham.com.

10. Changes to the Return Policy

We reserve the right to update or modify our return policy at any time. Changes will be effective immediately upon posting on the website.